Skip to content
Talk to SalesRequest a Demo

Infrastructure module

User Management and access control

User Management gives administrators centralized control over who can do what. Create and disable users, assign roles, organize teams, and apply role-based, user-level, and organization-level permissions as your business grows.

At a glance

Users, roles, teams, and permissions for every organization.

  1. Users, roles, and teams
  2. Role- and user-level permissions
  3. Organization-level access

Capabilities

Inside User Management

The capabilities below depend on your plan and configuration. Your demo maps them to the way your business works.

  • Create users

    Add team members to your organization when they need access.

  • Assign roles

    Give each user a role that reflects their responsibilities.

  • Manage permissions

    Decide which users can view, create, or change bookings, products, and settings.

  • Disable users

    Remove access promptly when someone changes role or leaves your business.

  • Manage teams

    Organize users into teams that mirror how your business operates.

  • Role-based permissions

    Apply consistent permissions to everyone who shares a role.

  • User-level permissions

    Fine-tune access for individual users where a role is not specific enough.

  • Organization-level access

    Keep each organization’s data and configuration separated from others.

  • Administrative controls

    Give administrators the controls they need to govern the platform centrally.

Platform management

The right access for every role

Combine user management with layered permissions, from organization-wide access down to individual users, with administrative controls on top.

User management

Centralized control over the people using the platform.

  • Create users
  • Manage permissions
  • Disable users
  • Assign roles
  • Manage teams

Access control

Permissions at the level your organization needs.

  • Role-based permissions
  • User-level permissions
  • Organization-level access
  • Administrative controls

Availability

User Management by plan

How User Management is offered on each plan. Plans are example structures and can be adjusted commercially.

Compare plans
  • Starter

    Small travel businesses

    Basic

    Core capabilities for smaller teams.

  • Professional

    Growing agencies & operators

    Advanced

    Extended capabilities for larger operations.

  • Enterprise

    Large organizations

    Advanced

    Extended capabilities for larger operations.

Travel products

Works across your travel products

Travel verticals that User Management supports, depending on the products enabled on your plan.

  • All plans

    Tours

    Create and manage bookable tour experiences.

  • All plans

    Transfers

    Manage airport, private, shared, and destination transfers.

  • Professional and up

    Hotels

    Enable accommodation booking through integrated suppliers.

Infrastructure

More in Infrastructure

Platform overview
  • Add-on from Professional

    API Infrastructure

    API connectivity for suppliers, providers, and your own systems.

  • Add-on from Professional

    White Label

    Trip Zen technology, presented under your brand.

FAQ

User Management questions

Need more detail? Talk to Sales or browse the FAQ.

How many users can we add?

User limits depend on your plan. Starter is designed for small teams, Professional for growing teams, and Enterprise user volumes are agreed per contract. See Pricing.

Can we restrict what individual users can do?

Yes. Permissions can be managed by role and at the individual user level, with administrative controls for your organization.

Can we organize users into teams?

Yes. Teams can be managed so access and responsibilities reflect how your business is structured.

See User Management in a demo

Request a demo to walk through User Management with your own travel products, teams, and workflows.