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Clear terms,plainly written.

How Trip Zen handles personal data, how this website may be used, and the terms behind licensed access to the Trip Zen platform, written to be read rather than skimmed.

Documents
5
Last updated

Documents

Some terms apply to everyone who visits this website. Others apply only to travel businesses that license the Trip Zen platform.

3 documents

For anyone who visits the Trip Zen website, reads our content or sends us an enquiry.

  1. How Trip Zen collects, uses, shares and protects personal data when you visit this website, request a demo, contact our team or subscribe to updates, and the choices and rights available to you.

    • Data we collect
    • Legal bases
    • Your rights
    Last updated
    Sections
    14
  2. The terms that govern your use of the Trip Zen website: what the site is for, how you may use it, who owns its content, and the disclaimers and limits of liability that apply.

    • Website use
    • Intellectual property
    • Liability
    Last updated
    Sections
    14
  3. The cookies and browser storage the Trip Zen website uses, why we use them and how long they last, and how to accept, refuse or change your choices at any time.

    • Cookies we set
    • Analytics consent
    • Managing choices
    Last updated
    Sections
    11

2 documents

For travel businesses that license Trip Zen, their users and anyone who accesses the platform through them.

  1. The standard terms on which Trip Zen licenses subscription access to its cloud travel booking platform, covering plans, billing, renewal, customer data, intellectual property, white-label use, suppliers and service availability.

    • Plans and billing
    • Customer data
    • White-label use
    Last updated
    Sections
    16
  2. The rules for using the Trip Zen platform, APIs, white-label deployments and website: the activities that are not allowed, how we enforce this policy and how to report abuse.

    • Prohibited activity
    • Enforcement
    • Reporting abuse
    Last updated
    Sections
    12

How they fit together

Customers license Trip Zen through a signed agreement or order form. Our standard documents cover everything that agreement does not, in a fixed order of priority.

Visiting the website without a customer agreement? The Terms of Service, Privacy Policy and Cookie Policy apply to you.

  1. Signed agreement or order formPrevails

    The commercial terms agreed with your business: plan, fees, term, service commitments and data processing terms.

  2. SaaS Licensing Terms

    Standard terms for subscriptions, billing, customer data, intellectual property and suppliers.

  3. Acceptable Use Policy

    Rules for how the platform, APIs and white-label deployments may be used.

  4. Plan descriptions and documentation

    Details of features, limits and how to use the platform.

Questions and choices

  • Cookie preferences

    Allow or refuse analytics and marketing cookies. Your choice is saved for 180 days and can be changed at any time.

  • Privacy requests

    Ask to access, correct or delete your personal data, or withdraw consent you have given us.

  • Security and abuse

    Report a vulnerability responsibly, or tell us about fraud, spam or misuse of the platform.

Company information

Trip Zen is operated by TripZen DWC-LLC, the company that publishes these documents and enters into agreements with customers.

Legal name
TripZen DWC-LLC
Legal form
Limited liability company
Registered in
Dubai South Free Zone, Dubai, United Arab Emirates
Registration number
12624
Commercial license number
13659
Licensing authority
Dubai Aviation City Corporation
Registered office
Business Centre, Floor 3, Building A3, Business Park, Dubai South, Dubai, United Arab Emirates