All plans
Tours
Create and manage bookable tour experiences.
Operations module
Booking Management, end to end
Booking Management is the operational core of Trip Zen. Your team creates bookings, searches and modifies them, handles cancellations, and follows each booking’s status and history, with customer, traveler, and supplier references on the same record.
console.sampletravel.example/bookingsIllustrative preview
Open bookings128
Awaiting confirmation9
Departures this week34
Modified today6
| Reference | Product | Type | Customer | Travel date | Pax | Status |
|---|---|---|---|---|---|---|
| TZ-DEMO-1042 | Old Town walking tour | Tour | Alex Sample | 12 Oct | 2 | Confirmed |
| TZ-DEMO-1043 | Private airport transfer | Transfer | Priya Demo | 12 Oct | 3 | Pending |
| TZ-DEMO-1044 | Harbor sunset cruise | Activity | Sam Example | 13 Oct | 2 | Modified |
| TZ-DEMO-1045 | Sample Bay Hotel · 3 nights | Hotel | Jordan Sample | 14 Oct | 2 | Confirmed |
| TZ-DEMO-1046 | Regional eSIM · 10 GB | eSIM | Riya Demo | 15 Oct | 1 | Confirmed |
| TZ-DEMO-1047 | Spice market food trail | Experience | Chris Example | 16 Oct | 4 | Cancelled |
At a glance
Create, find, change, and track every booking in one place.
- Create, search, modify, and cancel
- Status and full booking history
- Booking and supplier references
Capabilities
Inside Booking Management
The capabilities below depend on your plan and configuration. Your demo maps them to the way your business works.
Create bookings
Book tours, transfers, activities, and other enabled products for a customer from a single workflow.
Search bookings
Find any booking by reference, customer, travel date, or status without switching systems.
Modify bookings
Update dates, passengers, and service details while keeping a clear record of what changed.
Cancellation management
Cancel bookings in a controlled way, with status updates and supplier references kept on file.
Status management
Move bookings through clear statuses so everyone knows what is pending, confirmed, or canceled.
Booking history
See the full history of each booking, from creation through every change.
Passenger and travel details
Store customer information, travel dates, and passenger details with the booking they belong to.
Booking and supplier references
Keep your booking reference and the supplier’s reference side by side for fast, accurate follow-up.
Platform management
Every booking, under control
Administrators keep a clear handle on status, changes, cancellations, and confirmations, with supplier references kept on the record.
Booking controls
Governance over the life of every booking.
- Booking status
- Cancellation management
- Modification
- Confirmation
- Supplier references
Availability
Booking Management by plan
How Booking Management is offered on each plan. Plans are example structures and can be adjusted commercially.
Starter
Small travel businesses
BasicCore capabilities for smaller teams.
Professional
Growing agencies & operators
AdvancedExtended capabilities for larger operations.
Enterprise
Large organizations
AdvancedExtended capabilities for larger operations.
Travel products
Works across your travel products
Travel verticals that Booking Management supports, depending on the products enabled on your plan.
What is the difference between basic and advanced booking management?
Starter includes the core booking platform for creating and managing bookings. Professional and Enterprise add advanced booking management for teams handling more products, more changes, and higher volumes. Your demo will map the detail to your workflows.
Can we manage bookings across different travel products?
Yes. Bookings for every enabled vertical, such as tours, transfers, activities, hotels, eSIMs, and experiences, are managed in the same environment.
Are supplier references stored with the booking?
Yes. Each booking can hold your booking reference and the supplier reference, which makes modifications, cancellations, and reconciliation easier to trace.
Can we manage bookings on this website?
No. Booking Management is part of the Trip Zen platform licensed to travel businesses. This website presents the technology; it is not the booking portal.
See Booking Management in a demo
Request a demo to walk through Booking Management with your own travel products, teams, and workflows.