- Create, search, modify, and cancel
- Status and full booking history
- Booking and supplier references
The Trip Zen platform
The technology behind modern travel businesses
Cloud-based booking infrastructure that travel businesses license to manage bookings, products, customers, suppliers, documents, and finances, with APIs, white-label branding, and scalable infrastructure underneath.
| Reference | Product | Type | Customer | Travel date | Pax | Status |
|---|---|---|---|---|---|---|
| TZ-DEMO-1042 | Old Town walking tour | Tour | Alex Sample | 12 Oct | 2 | Confirmed |
| TZ-DEMO-1043 | Private airport transfer | Transfer | Priya Demo | 12 Oct | 3 | Pending |
| TZ-DEMO-1044 | Harbor sunset cruise | Activity | Sam Example | 13 Oct | 2 | Modified |
| TZ-DEMO-1045 | Sample Bay Hotel · 3 nights | Hotel | Jordan Sample | 14 Oct | 2 | Confirmed |
| TZ-DEMO-1046 | Regional eSIM · 10 GB | eSIM | Riya Demo | 15 Oct | 1 | Confirmed |
| TZ-DEMO-1047 | Spice market food trail | Experience | Chris Example | 16 Oct | 4 | Cancelled |
Architecture
A technology layer, not a travel agency
Trip Zen sits between travel suppliers and the licensed travel businesses that sell to travelers. It provides the cloud technology and the supplier connectivity; your business keeps its brand and its customers.
Travelers stay your customers
Trip Zen’s customer is the travel business. The travelers who book with you remain your customers.
Supplier inventory, orchestrated
Products reach your catalog through supplier integrations. Trip Zen connects them; it is not the supplier of every product.
Licensed, not built from scratch
Access the technology through a recurring license instead of developing and hosting a booking stack yourself.
- Trip Zen
- Cloud travel technology
- Travel products & supplier integrations
- Licensed travel businesses
- Their customers
Modules
Eleven modules, one connected platform
Grouped the way travel businesses work: day-to-day operations, the commerce that connects suppliers and money, and the infrastructure underneath. Module depth depends on your plan.
Operations
Run bookings, products, customers, and documents from one workspace.
- Categories, pricing, and availability
- Inventory and destination data
- Descriptions, images, and terms
- Profiles and contact details
- Booking history per customer
- Travel preferences
- Confirmations and vouchers
- Invoices and receipts
- Brandable, depending on plan
Commerce
Connect suppliers, control pricing and payments, and measure performance.
- Professional and up
Supplier Connectivity
One integration layer between your business and many suppliers.
- Hotels, tours, activities, transfers, eSIM
- Payments and destination services
- One environment, many suppliers
- Booking and sales reports
- Revenue and product performance
- Transaction history
- Pricing and markups
- Commission management
- Transactions and payment status
Infrastructure
Access control, APIs, white-label branding, and the cloud platform underneath.
- Users, roles, and teams
- Role- and user-level permissions
- Organization-level access
- Add-on from Professional
API Infrastructure
API connectivity for suppliers, providers, and your own systems.
- Supplier and payment APIs
- API access for your systems
- Custom integrations on Enterprise
- Logo, colors, and domain
- Email and voucher branding
- Customer-facing pages
- Remote access, central updates
- Scalable computing resources
- Security controls and backups
Platform management
Centralized control for every team
Administrators govern users, access, bookings, and financial rules from one place, so control keeps pace as teams, products, and booking volume grow.
User management
- Create users
- Manage permissions
- Disable users
- Assign roles
- Manage teams
Access control
- Role-based permissions
- User-level permissions
- Organization-level access
- Administrative controls
Booking controls
- Booking status
- Cancellation management
- Modification
- Confirmation
- Supplier references
Financial controls
- Pricing
- Markups
- Commission
- Transaction records
- Payment status
Supplier & API connectivity
Many suppliers, one technology environment
Trip Zen acts as the integration layer between your business and multiple suppliers, so your team works in one environment instead of integrating every supplier individually.
- Supplier AAPI connection
- Supplier BAPI connection
- Supplier CAPI connection
Travel supplier APIs
Hotel, tour, activity, transfer, and transportation APIs, eSIM providers, and destination services.
Payment providers
Payment gateways and transaction providers, connected where your setup requires it.
Your own systems
API access for the applications your business already runs, depending on your plan.
Available integrations depend on your plan and your supplier agreements.
White label
Our technology, your brand
Trip Zen remains the technology provider while your business keeps its own market identity. Customer-facing pages, emails, and vouchers can carry your branding.
- Logo, colors, and your own domain
- Email and voucher branding
- Customer-facing pages and product presentation
- Availability depends on your plan
- Booking engine
- Product catalog
- Documents & vouchers
- Pricing & payments
- Logo
- Colors
- Domain
- Voucher
Cloud infrastructure
Built on cloud infrastructure
Trip Zen is designed around cloud-based technology, so travel businesses do not necessarily need to run their own travel technology infrastructure.
- Remote accessibility
- Centralized infrastructure
- Scalable computing resources
- Centralized software updates
- Automated deployment
- API connectivity
- Data management
- Security controls
- Backup infrastructure
Scalability
Infrastructure that grows with you
A travel business may begin with a small team and a focused product range, then expand across teams, destinations, and suppliers. Trip Zen’s infrastructure and commercial plans are designed to support that progression.
Start with
- A small number of users
- Limited products
- Lower booking volume
Grow to
- Multiple teams
- Multiple destinations
- More suppliers
- Higher booking volume
- More products
- Enterprise operations
Plans that follow the same path
Compare plans- StarterSmall travel businesses
- ProfessionalGrowing agencies & operators
- EnterpriseLarge organizations
Plans
Module availability by plan
Every plan runs on the same cloud platform. Plans differ in which modules are included and how far each one goes.
| Module | StarterSmall travel businesses | ProfessionalGrowing agencies & operators | EnterpriseLarge organizations |
|---|---|---|---|
| Operations | |||
| Booking Management | Basic | Advanced | Advanced |
| Product Management | Included | Included | Included |
| Customer Management | Basic | Included | Included |
| Documentation | Basic | Advanced | Advanced |
| Commerce | |||
| Supplier Connectivity | Not included | Included | Custom |
| Reporting | Basic | Advanced | Advanced |
| Financial Management | Basic | Advanced | Advanced |
| Infrastructure | |||
| User Management | Basic | Advanced | Advanced |
| API Infrastructure | Not included | Add-on | Advanced |
| White Label | Not included | Add-on | Included |
| Cloud Infrastructure | Included | Included | Custom |
- Included
- Included with this plan.
- Basic
- Core capabilities for smaller teams.
- Advanced
- Extended capabilities for larger operations.
- Add-on
- Available as an additional paid feature.
- Custom
- Scoped as part of an Enterprise agreement.
- Not included
- Not part of this plan.
Plans are example structures and can be adjusted commercially. Pricing, user limits, and booking volumes are on the pricing page.
FAQ
Platform questions
Short answers about what the platform includes and how it is delivered. More in the FAQ.
What does the platform include?
Booking management, product management, customer management, supplier connectivity, documentation, reporting, financial management, user management, API infrastructure, white-label capabilities, and cloud infrastructure, depending on your plan. See Platform.
Is the platform already built?
Yes. The core booking platform has already been developed and provides the operational infrastructure for managing products, bookings, customers, suppliers, and travel services.
Do we need to install anything?
No. Trip Zen is cloud-based and accessed remotely, so there is no infrastructure for your business to operate.
Can the platform carry our branding?
White-label capabilities such as logo, colors, domain, email and voucher branding, and customer-facing pages are available depending on your plan. See White-label.
Can we control what each user can do?
Yes. User management includes roles, teams, and role-based, user-level, and organization-level permissions.
How is the platform updated?
Updates are delivered centrally through automated deployment, so improvements reach every customer without local upgrades.
Power your travel business with our technology
Request a demo to see how the Trip Zen platform can support your travel products, teams, suppliers, and booking operations.
