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The Trip Zen platform

The technology behind modern travel businesses

Cloud-based booking infrastructure that travel businesses license to manage bookings, products, customers, suppliers, documents, and finances, with APIs, white-label branding, and scalable infrastructure underneath.

Architecture

A technology layer, not a travel agency

Trip Zen sits between travel suppliers and the licensed travel businesses that sell to travelers. It provides the cloud technology and the supplier connectivity; your business keeps its brand and its customers.

Not“Book your holiday with us.”

Instead“Power your travel business with our technology.”

  • Travelers stay your customers

    Trip Zen’s customer is the travel business. The travelers who book with you remain your customers.

  • Supplier inventory, orchestrated

    Products reach your catalog through supplier integrations. Trip Zen connects them; it is not the supplier of every product.

  • Licensed, not built from scratch

    Access the technology through a recurring license instead of developing and hosting a booking stack yourself.

  1. Trip Zen
  2. Cloud travel technology
  3. Travel products & supplier integrations
  4. Licensed travel businesses
  5. Their customers
Trip Zen provides the technology layer. Travel products are supplied by licensed travel businesses and their suppliers.

Modules

Eleven modules, one connected platform

Grouped the way travel businesses work: day-to-day operations, the commerce that connects suppliers and money, and the infrastructure underneath. Module depth depends on your plan.

Operations

Run bookings, products, customers, and documents from one workspace.

  • All plans

    Booking Management

    Create, find, change, and track every booking in one place.

    • Create, search, modify, and cancel
    • Status and full booking history
    • Booking and supplier references
  • All plans

    Product Management

    Structure, price, and publish your travel inventory.

    • Categories, pricing, and availability
    • Inventory and destination data
    • Descriptions, images, and terms
  • All plans

    Customer Management

    Keep every customer record, preference, and booking connected.

    • Profiles and contact details
    • Booking history per customer
    • Travel preferences
  • All plans

    Documentation

    Confirmations, vouchers, invoices, and receipts, generated from the booking.

    • Confirmations and vouchers
    • Invoices and receipts
    • Brandable, depending on plan

Commerce

Connect suppliers, control pricing and payments, and measure performance.

  • Professional and up

    Supplier Connectivity

    One integration layer between your business and many suppliers.

    • Hotels, tours, activities, transfers, eSIM
    • Payments and destination services
    • One environment, many suppliers
  • All plans

    Reporting

    See bookings, sales, revenue, and product performance clearly.

    • Booking and sales reports
    • Revenue and product performance
    • Transaction history
  • All plans

    Financial Management

    Pricing, markups, commission, and payment status under control.

    • Pricing and markups
    • Commission management
    • Transactions and payment status

Infrastructure

Access control, APIs, white-label branding, and the cloud platform underneath.

  • All plans

    User Management

    Users, roles, teams, and permissions for every organization.

    • Users, roles, and teams
    • Role- and user-level permissions
    • Organization-level access
  • Add-on from Professional

    API Infrastructure

    API connectivity for suppliers, providers, and your own systems.

    • Supplier and payment APIs
    • API access for your systems
    • Custom integrations on Enterprise
  • Add-on from Professional

    White Label

    Trip Zen technology, presented under your brand.

    • Logo, colors, and domain
    • Email and voucher branding
    • Customer-facing pages
  • All plans

    Cloud Infrastructure

    Centralized, scalable infrastructure you do not have to run.

    • Remote access, central updates
    • Scalable computing resources
    • Security controls and backups

Platform management

Centralized control for every team

Administrators govern users, access, bookings, and financial rules from one place, so control keeps pace as teams, products, and booking volume grow.

User management

  • Create users
  • Manage permissions
  • Disable users
  • Assign roles
  • Manage teams

Access control

  • Role-based permissions
  • User-level permissions
  • Organization-level access
  • Administrative controls

Booking controls

  • Booking status
  • Cancellation management
  • Modification
  • Confirmation
  • Supplier references

Financial controls

  • Pricing
  • Markups
  • Commission
  • Transaction records
  • Payment status

Supplier & API connectivity

Many suppliers, one technology environment

Trip Zen acts as the integration layer between your business and multiple suppliers, so your team works in one environment instead of integrating every supplier individually.

  • Travel supplier APIs

    Hotel, tour, activity, transfer, and transportation APIs, eSIM providers, and destination services.

  • Payment providers

    Payment gateways and transaction providers, connected where your setup requires it.

  • Your own systems

    API access for the applications your business already runs, depending on your plan.

Available integrations depend on your plan and your supplier agreements.

White label

Our technology, your brand

Trip Zen remains the technology provider while your business keeps its own market identity. Customer-facing pages, emails, and vouchers can carry your branding.

  • Logo, colors, and your own domain
  • Email and voucher branding
  • Customer-facing pages and product presentation
  • Availability depends on your plan

Cloud infrastructure

Built on cloud infrastructure

Trip Zen is designed around cloud-based technology, so travel businesses do not necessarily need to run their own travel technology infrastructure.

  • Remote accessibility
  • Centralized infrastructure
  • Scalable computing resources
  • Centralized software updates
  • Automated deployment
  • API connectivity
  • Data management
  • Security controls
  • Backup infrastructure

Scalability

Infrastructure that grows with you

A travel business may begin with a small team and a focused product range, then expand across teams, destinations, and suppliers. Trip Zen’s infrastructure and commercial plans are designed to support that progression.

Start with

  • A small number of users
  • Limited products
  • Lower booking volume

Grow to

  • Multiple teams
  • Multiple destinations
  • More suppliers
  • Higher booking volume
  • More products
  • Enterprise operations

Plans that follow the same path

Compare plans
  1. StarterSmall travel businesses
  2. ProfessionalGrowing agencies & operators
  3. EnterpriseLarge organizations

Plans

Module availability by plan

Every plan runs on the same cloud platform. Plans differ in which modules are included and how far each one goes.

Compare plans and pricing
Platform module availability on the Starter, Professional, and Enterprise plans
ModuleStarterSmall travel businessesProfessionalGrowing agencies & operatorsEnterpriseLarge organizations
Operations
Booking ManagementBasicAdvancedAdvanced
Product ManagementIncludedIncludedIncluded
Customer ManagementBasicIncludedIncluded
DocumentationBasicAdvancedAdvanced
Commerce
Supplier ConnectivityNot includedIncludedCustom
ReportingBasicAdvancedAdvanced
Financial ManagementBasicAdvancedAdvanced
Infrastructure
User ManagementBasicAdvancedAdvanced
API InfrastructureNot includedAdd-onAdvanced
White LabelNot includedAdd-onIncluded
Cloud InfrastructureIncludedIncludedCustom
Included
Included with this plan.
Basic
Core capabilities for smaller teams.
Advanced
Extended capabilities for larger operations.
Add-on
Available as an additional paid feature.
Custom
Scoped as part of an Enterprise agreement.
Not included
Not part of this plan.

Plans are example structures and can be adjusted commercially. Pricing, user limits, and booking volumes are on the pricing page.

FAQ

Platform questions

Short answers about what the platform includes and how it is delivered. More in the FAQ.

What does the platform include?

Booking management, product management, customer management, supplier connectivity, documentation, reporting, financial management, user management, API infrastructure, white-label capabilities, and cloud infrastructure, depending on your plan. See Platform.

Is the platform already built?

Yes. The core booking platform has already been developed and provides the operational infrastructure for managing products, bookings, customers, suppliers, and travel services.

Do we need to install anything?

No. Trip Zen is cloud-based and accessed remotely, so there is no infrastructure for your business to operate.

Can the platform carry our branding?

White-label capabilities such as logo, colors, domain, email and voucher branding, and customer-facing pages are available depending on your plan. See White-label.

Can we control what each user can do?

Yes. User management includes roles, teams, and role-based, user-level, and organization-level permissions.

How is the platform updated?

Updates are delivered centrally through automated deployment, so improvements reach every customer without local upgrades.

Power your travel business with our technology

Request a demo to see how the Trip Zen platform can support your travel products, teams, suppliers, and booking operations.