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Operations module

Documentation from the booking record

Documentation turns booking data into the documents travelers and finance teams rely on: booking confirmations, vouchers, travel documents, invoices, and receipts. Documents come from the booking record, which keeps them consistent.

At a glance

Confirmations, vouchers, invoices, and receipts, generated from the booking.

  1. Confirmations and vouchers
  2. Invoices and receipts
  3. Brandable, depending on plan

Capabilities

Inside Documentation

The capabilities below depend on your plan and configuration. Your demo maps them to the way your business works.

  • Booking confirmations

    Issue confirmations that reflect the booking exactly as recorded.

  • Digital vouchers

    Generate vouchers travelers can present to suppliers on the day of service.

  • Travel documents

    Prepare the travel documents that accompany a customer’s itinerary.

  • Invoices

    Produce invoices from booking and pricing data for your customers.

  • Receipts

    Provide receipts that match recorded transactions and payment status.

  • Customer-facing documentation

    Present documents in a consistent, professional format that represents your business.

  • Branded documents

    Apply your logo and colors to vouchers and documents where white-label capabilities are enabled on your plan.

Availability

Documentation by plan

How Documentation is offered on each plan. Plans are example structures and can be adjusted commercially.

Compare plans
  • Starter

    Small travel businesses

    Basic

    Core capabilities for smaller teams.

  • Professional

    Growing agencies & operators

    Advanced

    Extended capabilities for larger operations.

  • Enterprise

    Large organizations

    Advanced

    Extended capabilities for larger operations.

Travel products

Works across your travel products

Travel verticals that Documentation supports, depending on the products enabled on your plan.

  • All plans

    Tours

    Create and manage bookable tour experiences.

  • All plans

    Transfers

    Manage airport, private, shared, and destination transfers.

  • All plans

    Activities

    Connect customers with attractions and experiences.

  • Professional and up

    eSIM

    Provide digital connectivity products to travelers.

Operations

More in Operations

Platform overview

FAQ

Documentation questions

Need more detail? Talk to Sales or browse the FAQ.

Which documents can the platform generate?

Booking confirmations, vouchers, travel documents, invoices, receipts, and other customer-facing documentation.

Can vouchers carry our branding?

Voucher and email branding are part of Trip Zen’s white-label capabilities, which depend on your plan. See White-label.

What does enhanced documentation on Professional mean?

Starter covers core confirmations and vouchers. Professional and Enterprise include enhanced documentation for businesses issuing more document types across more products.

See Documentation in a demo

Request a demo to walk through Documentation with your own travel products, teams, and workflows.