Answers fortravel businesses

Trip Zen is a travel technology company. It provides cloud-based booking technology and travel commerce infrastructure to travel businesses through a recurring licensing or subscription model.

No. Trip Zen is a B2B technology provider. Our customers are travel businesses, and travel products are supplied by those businesses and their suppliers.

Travel agencies, tour operators, destination management companies, corporate travel companies, travel startups, travel consultants, and hospitality and tourism businesses. See Solutions.

No. This website explains Trip Zen’s technology. The operational booking platform is licensed to travel businesses, which use it to serve their own customers.

Building and maintaining booking technology requires development resources, supplier integrations, hosting, security, and ongoing maintenance. Trip Zen provides that infrastructure so you can focus on selling travel.

Request a demo. Trip Zen will walk you through the platform, understand your requirements, and recommend a licensing package.

Booking management, product management, customer management, supplier connectivity, documentation, reporting, financial management, user management, API infrastructure, white-label capabilities, and cloud infrastructure, depending on your plan. See Platform.

Yes. The core booking platform has already been developed and provides the operational infrastructure for managing products, bookings, customers, suppliers, and travel services.

No. Trip Zen is cloud-based and accessed remotely, so there is no infrastructure for your business to operate.

White-label capabilities such as logo, colors, domain, email and voucher branding, and customer-facing pages are available depending on your plan. See White-label.

Yes. User management includes roles, teams, and role-based, user-level, and organization-level permissions.

Updates are delivered centrally through automated deployment, so improvements reach every customer without local upgrades.

Tours, transfers, activities, hotels, eSIMs, and experiences, with additional travel services as the ecosystem expands. See Travel products.

Trip Zen is the technology and orchestration layer. Products come from your business and from the suppliers you connect, and hotel inventory may be sourced through third-party supplier integrations.

Potential integrations include hotel, tour, activity, transfer, and transportation APIs, eSIM providers, destination services, payment providers, and travel inventory providers. See Integrations.

Trip Zen acts as the integration layer, so your team works in one technology environment instead of integrating and operating each supplier separately.

Custom integrations are available with Enterprise agreements and may carry additional setup or recurring costs.

Trip Zen is exploring further verticals such as flights, car rentals, rail, and insurance. These are not commitments. See the Roadmap.

Trip Zen is licensed on a recurring subscription. Starter and Professional are billed monthly after an upfront deposit of three months’ fees; Enterprise is priced under a custom agreement. See Pricing.

Pricing can vary with the number of users and bookings, enabled products, API access, white-label capabilities, support level, geographic coverage, transaction volume, and enterprise requirements.

Depending on your agreement, transaction fees, custom integration fees, or white-label fees may apply. They are set out in your licensing agreement.

No. You receive a license to use the platform. Trip Zen retains ownership of the software, while your business information, content, branding, and customer-owned data remain yours according to your contract.

Quarterly plans may be offered. Talk to Sales about the billing structure that suits your business.

No. Prices are shown in US dollars (USD) and exclude applicable taxes.

Trip Zen demonstrates the platform and works through your business, product, user, and integration requirements before recommending a licensing package.

Onboarding configures your organization, users, products, permissions, integrations, branding, and commercial configuration. See How it works.

It depends on your products, integrations, and branding requirements. Your onboarding plan is agreed with the Trip Zen team during evaluation.

Support depends on your plan: standard support on Starter, priority support on Professional, and enterprise support on Enterprise.

Yes. Plans are designed so you can move to a higher plan as your users, products, suppliers, and booking volume grow.

The platform is designed around secure authentication, access control, encrypted connections, infrastructure and operational monitoring, backup strategies, and data protection. See Security & reliability.

Customer-owned data, business information, content, and branding remain yours, depending on your contract. See Licensing Terms.

Organization-level access controls are designed to keep each customer organization’s data and configuration separate.

This website does not list certifications. If your organization requires specific compliance documentation, raise it during evaluation.

See the responsible disclosure section on Security & reliability.

See our Privacy Policy and Cookie Policy.